AI Customer Support Automation
Set up AI-powered customer support systems for businesses using Zendesk AI, Intercom, and custom chatbots.
Overview
Businesses spend a fortune on customer support teams. AI can handle 50-80% of common support queries automatically. Setting up AI-powered support systems using Zendesk AI, Intercom's Fin, or custom solutions saves companies thousands monthly -- and they'll pay you well to set it up.
How to Get Started
- 1Learn customer support workflows and common use cases
- 2Master one or two AI support platforms (Zendesk AI, Intercom Fin, Freshdesk AI)
- 3Understand how to train AI on company-specific knowledge bases
- 4Create case studies showing cost savings and response time improvements
- 5Target mid-size businesses spending $5,000+/month on support
Pros
- High-value service
- Clear ROI for clients
- Recurring optimization revenue
- Growing market
Cons
- Complex setup for large businesses
- Need to handle escalation workflows
- Platform expertise required
Recommended Tools & Platforms
Pro Tip
Position yourself as a consultant who saves money. If a company spends $10,000/month on support staff and you can automate 50% of queries, your $3,000-5,000 setup fee and $500/month maintenance is an easy sell.
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